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WebMaak Payment Terms & Conditions
(Updated November 2025)

1. Purpose

This policy defines the standard payment terms and related conditions for all projects executed by WebMaak Creative LLP ("WebMaak").
It ensures transparency, fairness, and accountability between WebMaak and its clients across all service categories.

2. Payment Structure

A. IT & Design Projects

  • Project commencement begins only after 50% of the agreed total amount is received.
  • The remaining balance is payable in development-phase milestones, as discussed and defined in the project agreement or contract.
  • High-resolution deliverables and final files are released only after full payment is received.
  • Clients who wish to avoid any administrative delays may choose to pay the full amount upfront to ensure a smooth and uninterrupted project experience.

B. Media, Motion & 3D Projects

  • 50% advance payment is required to begin the project.
  • 30% becomes due upon submission of the fine-cut draft, which typically includes:
    • Polished transitions
    • Motion graphics, titles, lower thirds, and animations
    • Corrected audio levels, background music, and sound effects
    • Color correction
    (whichever elements are applicable to the specific project)
  • The remaining 20% must be cleared before final delivery.
  • High-resolution output files and final deliverables are shared only after full payment.
  • Editable or source project files (such as .prproj, .aep, .xml, .drp or similar) will be provided only if explicitly mentioned and agreed upon in the project agreement or contract.
  • Clients preferring a hassle-free process may alternatively pay the total amount in full at the start of the project.

3. Payment Methods

Domestic Clients (India)

  • Accepted payment modes: UPI, Bank Transfer, or Razorpay Payment Gateway.
  • When using Razorpay, any gateway or transaction fees are payable by the client.

International Clients

  • WebMaak Creative LLP has partnered with Wise and Skydo to securely handle international payments through their designated bank accounts.
  • Direct Bank Transfer via SWIFT is also accepted.
  • All transaction and currency conversion fees are the client's responsibility.

4. Due Dates & Grace Period

  • Payment due dates are specified on each invoice.
  • A three (3) day grace period is provided for unforeseen delays.
  • If payment remains pending beyond five (5) days, WebMaak reserves the right to pause or suspend all ongoing work under the Work Suspension Policy.

5. Late Payments & Compliance

  • A 1.5% monthly late fee will apply to any overdue balance after the grace period.
  • Work will not resume until all outstanding dues, including any late fees, are cleared.
  • These practices follow, where applicable, the standard provisions of the MSME Act (2006) regarding timely payments to registered service providers.

6. Ownership & Intellectual Property

  • All project assets (including source code, designs, and media content) remain the exclusive property of WebMaak until full payment is received.
  • Upon final settlement, ownership rights are formally transferred to the client, as per the deliverables defined in the project agreement.
  • Editable source files are not included by default and are only shared when explicitly agreed to in writing.

7. Refund Reference

  • If a client decides to cancel a project before any work has started, a refund may be issued after deducting a professional fee of ₹2,500 or 5% of the project cost (whichever is higher).
  • Once work has commenced, no refund will be initiated under any circumstances.
  • For further details, please refer to the WebMaak Refund & Cancellation Policy.

8. Project Discontinuation & Kill Fee

If a client decides to discontinue or terminate the project mid-way, a Kill Fee shall apply.

For IT & Design Projects:

  • In the event of mid-project termination, the client is required to pay a Kill Fee, the amount of which will be discussed and mutually agreed upon with the WebMaak team based on the progress and effort invested.
  • Project code, staging builds, or partial deliverables will be handed over only after full settlement of the Kill Fee and any pending dues.

For Media, Motion & 3D Projects:

  • In the event of discontinuation, the client must clear the Kill Fee agreed upon with the WebMaak team.
  • Collected project files, intermediate drafts, or exported outputs will be shared only after the Kill Fee and all pending balances are fully paid.

Note: The Kill Fee ensures fair compensation for time, resources, and efforts already invested before discontinuation.

9. Payment Disputes

Clients are encouraged to review invoices upon receipt. Any concerns or discrepancies must be raised within three (3) business days of invoice issuance.

WebMaak will make all reasonable efforts to resolve such matters promptly and amicably before the payment due date.

10. Agreement & Enforcement

By engaging WebMaak's services, the client acknowledges and agrees to these Payment Terms & Conditions. These terms apply to all projects unless otherwise modified in a signed proposal or contract.

For any additional queries, please contact +91 62899 72924 or hello@webmaak.com.